Support
Email a person[email protected]
Say which app and your store's address (your-store.myshopify.com). We answer within one working day.
Faster: check the app's page
Each app's page has a "Set up and use" section and answers to common questions: see all apps.
Help for each app
Common questions
How am I billed?
Shopify bills paid plans for us, on your Shopify invoice. Prices are on each app's page and in the app.
Is there a free trial?
Every app has a free plan, and Pro has a 14-day free trial.
How do I cancel?
Change to Free in the app, or uninstall it. Uninstalling ends the plan. See our terms.
What happens to my data when I uninstall?
See our privacy policy: what each app keeps, for how long, and when it's deleted.
Can you build something Shopify can't do?
Tell us what you need at [email protected]. Many of our apps started from a merchant's question.